Amid the challenging business environment due to COVID-19, our North America-based customer support experts remain available on demand to assist customers with all their service needs. We invite you to reach out to them directly for timely assistance.
After-Market Account Managers – Liquid Pharmaceuticals
Western North America and Puerto Rico
Dave Fink
+1(612)325-7660
Southwestern US
Trent DiMarco
+1(505)259-4022
Eastern North America
Mike Diethart
+1(612)578-3544
Key accounts
Heiko Taller
+1(763)244-6956
After-Market Account Managers – Solid Pharmaceuticals
Western US and Puerto Rico
Dave Bethel
+1(612)868-7686
Eastern US and Canada
Mark Moulton
+1(613)802-8746
Customer Support Representatives – Liquid Pharmaceuticals
Western North America and Puerto Rico
Cory Fuchs
+1(763)493-6760
Southwestern US
Bill Bermel
+1(763)493-6130
Eastern North America
Rob Dehn
+1(763)493-6740
Key accounts
Blake Berning
+1(763)493-6735
Customer Support Representatives – Solid Pharmaceuticals
Western US
Kim Brown
+1(763)493-6796
Central US and Canada
Mark Gustafson
+1(763)493-6140
Eastern US and California
Kristina Norton
+1(763)493-6116
Field Service
Ben Seifert
+1(763)493-6729
Tom O’Gara
+1(763)493-6172
Technical Advisors – Liquid Pharmaceuticals
Gary Dorumsgaard
+1(763)493-6790
Technical Advisor – Solid Pharmaceuticals
Tom Inman
+1(763)493-6158
Equipment modernization projects
Jerry Carlson
+1(763)493-6190
Katryna Kish
+1(763)493-6744
Eric Verbeek
+1(763)493-6733
Should you have an emergency after regular business hours, please call 1-800-947-1166.
Inspection and Secondary Packaging Service Contacts
Ryan Booton
Technical Services Director, Inspection and Secondary Packaging
+1(201)519-4873
Cassandra Germinara
Parts Coordinator, Inspection and Secondary Packaging
cassandra.germinara@syntegon.com
+1(201)249-4271
Francine Vaccari
Service Coordinator, Inspection and Secondary Packaging
+1(201)458-2277