Staying Connected to Syntegon’s North American Service Team

Amid the challenging business environment due to COVID-19, our North America-based customer support experts remain available on demand to assist customers with all their service needs. We invite you to reach out to them directly for timely assistance.


After-Market Account Managers – Liquid Pharmaceuticals

Western North America and Puerto Rico

Dave Fink




Southwestern US

Andreas Klingebeil




Eastern North America

Mike Diethart




Key accounts

Heiko Taller




After-Market Account Managers – Solid Pharmaceuticals

Western US and Puerto Rico

Dave Bethel




Eastern US and Canada

Mark Moulton




Customer Support Representatives – Liquid Pharmaceuticals

Western North America and Puerto Rico

Cory Fuchs




Southwestern US

Bill Bermel




Eastern North America

Rob Dehn




Key accounts

Blake Berning




Customer Support Representatives – Solid Pharmaceuticals

Western US

Kim Brown




Central US and Canada

Mark Gustafson




Eastern US and California

Kristina Norton




Field Service

Ben Seifert





Tom O’Gara





Technical Advisors – Liquid Pharmaceuticals

Gary Dorumsgaard





Technical Advisor – Solid Pharmaceuticals

Tom Inman





Equipment modernization projects

Jerry Carlson





Katryna Kish





Eric Verbeek





Nick Miller





Should you have an emergency after regular business hours, please call 1-800-947-1166.



Inspection and Secondary Packaging Service Contacts

Ryan Booton

Technical Services Director, Inspection and Secondary Packaging




Cassandra Germinara

Parts Coordinator, Inspection and Secondary Packaging




Francine Vaccari

Service Coordinator, Inspection and Secondary Packaging



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