Services

Remote Service Assistant

Have you ever been desperately waiting for a service technician to fix any of your vital household appliances that unexpectedly stopped functioning?

This is how our customers may currently feel. While in “normal” times, they can rely on our service technicians to support them on site, many field service trips are now cancelled due to the Covid-19 travel bans. …more



Virtual FAT: maximum flexibility in times of crisis

Syntegon’s goal is to make life easier for consumers, patients and customers. This is especially important in times of crisis like the current Corona pandemic. When travel restrictions reduce personal contact to a minimum, other means of communication are required to make sure that time-critical projects do not come to a standstill. Working from home and holding meetings online were obvious alternatives in many business contexts. But what about formats that should be taking place on site? …more





Service in times of bits and bytes

Whoever talks to the service experts at Bosch Packaging Technology today communicates digitally and globally. The shift from analog to bits and bytes has not only changed communication between service employees and customers. …more



Top of page